Order Status

How can I view my order status? 

To obtain your order status, please email us the following details / use our Live Chat Support / call our Customer Care team at +886 4 36022817.

File by email – Please provide the following information about your order:

1. Customer's name

2. Email address

3. Order number

The summary of your order status will be sent through email after receipt of the fully completed form.


Will I receive a notification when my order ships?

Once your order is shipped out, a tracking number will be sent via email.


Customer Care Team

Tel +886 4 36022817 (Mon to Sat: 9am to 6pm CST)

Fax +886 4 23212383




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